It's all too often true that homeowners get stuck with poor quality service from a contractor who misrepresents their skill level. Whether you need a simple repair or a complete system replacement, having a contractor without the right skills or proper business organization can result in - at best, a waste of money and at worst, an insurance or health and safety nightmare. Superior Heating & Air is passionate about helping homeowners - that's why we deliver reliable service and get the job done right the first time around. There are always a few things you should know about finding the right HVAC contractor for you, your family, and your property.
Most states require an HVAC contractor to be licensed before they can offer residential heating and air conditioning services. Ask to see your contractor's license or a copy of it.
Not all businesses are required to purchase liability insurance, so ask to see a copy of their certificate of insurance. If the HVAC contractor is not covered by liability insurance, you could be held liable if they are injured on your property.
Any HVAC company with employees should carry worker's compensation as well, so be sure to check on this insurance too.
You need to know that your HVAC contractor backs up his or her work. Find a local contractor who offers a satisfaction guarantee or a warranty on workmanship. This is especially important if they are helping you with an air conditioning replacement or new installation.
Aside from our 117% Satisfaction Guarantee, we offer other industry exclusive guarantees. We believe so strongly in the quality of our work and in the products that we use that we offer...
When you get estimates or warranties from local HVAC contractors, always get them in writing. The estimate often acts as a proposal which details the project. There should be detailed information on parts, new equipment, and separated labor costs. You need this documentation for any future problems that may arise.
We know that, by the time you have to call us, you likely are already dealing with a repair or replacement situation that you're already uncomfortable about. That's why we provide 24/7 services and arrive on the job with a work vehicle fully stocked with the tools and replacement parts to remedy your problems. We call our vehicles "warehouses on wheels" for that reason.
If you are looking for heating, air conditioning, or indoor air quality services in the greater Hilton Head, Bluffton, Charleston, and Lake Oconee areas - Foley, Orange Beach and Gulf Shores Areas, call or contact us online today and we'll be more than happy to show you why we're the right HVAC contractor for you.