Customer Care Maintenance Memberships

Did you know that your air conditioning system in the Hilton Head and Charleston climate run the equivalent time as putting 75,000 miles on your car in just the summer alone? So when your car needs tune-up where do you go? Obviously you have a particular place to go for auto tune-ups, but do you have a place to go for a Charleston or Hilton Head air conditioning tune-up? You can always try Superior Heating & Air. Our reputation has been built in the area since 1999 as we are still supplying the community with AC tune-ups today. At Superior Heating & Air, we care about your indoor comfort and health. We also care about providing you with quality and value when it comes to our air conditioning services. One of the ways we help our customers save money is by providing precision tune-ups for air conditioning systems.

Air conditioning problems can cause energy bills to increase while also putting a dent in your budget due to the cost of AC repairs. To avoid these costs, it is crucial to invest in regular air conditioning maintenance services.

So please click the link and see what plan we have to fit your needs. So please click the link and see what plan we have to fit your needs: view our Customer Care Membership Plans (pdf).

Our New Air Concierge Plan

Sick of worrying about your home when you are not there? Tired of paying for expensive heating & air conditioning repairs? Well now say goodbye to both with one of Superior’s new Air Concierge Memberships. Put your mind at ease knowing that whether you are at home or away, your HVAC system’s performance is being monitored 24/7. Enjoy the convenience of being a mouse click away from adjusting temperatures or being notified in case of a system failure no matter where you are.

When you are an Air Concierge Member, not only can we adjust and monitor the comfort levels in your home, business or vacation retreat by simply logging onto the internet, but your systems yearly maintenance check ups and service repairs are also included. The Air Concierge includes an updated thermostat and a host of other options that help you keep tabs on comfort levels, system usage, dirty filters, power outage, and more in your home. This means that you can have us monitor your home’s HVAC systems daily to prevent problems and speed up response time. In short, complete peace of mind!

Options at Your Fingertips

Remote Access
Superior Heating & Air will have 24/7 access to your homes HVAC system. We will be able to monitor alerts, check system status, change temperatures, even set temperature limits.

Smart Phone App
Down load our exclusive app and not only can we monitor your comfort system but you can too? Also allowing you to check, change & monitor change temperatures from anywhere right from your smart phone.

remote air conditioner maintenance

remote heating maintenance control

Access To Local Weather Forecast
Now have streaming weather forecasts sent right to your thermostat.

Emergency Condition Notification
While on our program, we will receive instant notification when there is a problem in your home such as a temperature swing that could indicate a heating / cooling failure or alerts indicating potential for property damage.

Dispatch Help Immediately
The Air Concierge will immediately notify Superior Heating & Air for repair service after detecting an emergency condition.

Multiple Alarm Priorities
The Air Concierge will notify Superior Heating & Air differently based on the severity of the situation.  Such as: Dirty Filter; System Performance; High/low room temperature (Indicating possible system failure); High/low outdoor temperature; Energy consumption; Water Detection; System lockout; Power outage; Humidity; plus more!

Easy Configuration and Access
The Air Concierge replaces “squint and curse” programming with user friendly “point and click” programming.

Repair Protection

In our on going effort to keep customers happy and repair & energy bills down we have created “Repair Protection”. The repair protection feature is an available option that is included in our Full Service and Air Concierge Memberships. The name says it all. While a qualified full service or Air Concierge Member you will not pay for any heating or air conditioning repairs or check ups.

Yearly Customer Care Membership Terms & Conditions

For more information about our heating and air conditioning maintenance plans in South Carolina or Georgia, please call 888-978-3525 or complete our online request form.